Operating
Strategy
In
order to achieve the level of prompt, responsive service
we believe it will be necessary to attract customers and
to develop HomeTown Bank’s image as a local bank with
an individual focus. We will employ the following
operating strategies:
Experienced
Senior Management. We have assembled a management team with significant banking experience, who reside in the Roanoke area, have local banking experience and a history of service to the community.
Community-Oriented
Board of Directors. Our management team will
operate under the direction of our board of directors. As
described in the Management Section of the Offering Circular,
beginning on page 14, our directors are long-time residents
and business leaders in the Roanoke area, with significant
community involvement. These directors are dedicated to
the success of the bank, and will play a key part in marketing
the new bank in the community.
Client
Relationship Management. HomeTown Bank will
use a client-based philosophy. This philosophy is the basis
of our relationship management initiative. We will focus
on the overall relationship with each client as opposed
to the product “push” approach used by larger
banks. Our bankers will be accessible, and our president’s
office will be in the lobby of our headquarters’ office.
What the large banks call “private banking”
will be available to all of our customers. We believe this
one-to-one approach will ensure effective responsiveness
to our clients’ financial needs, a hallmark of community
banking.
Local
Services and Decision Making. Clients
will enjoy a professional bank environment with access to
“their” specific bank officer. We will emphasize
local decision-making with experienced bankers, attention
to lower employee turnover, and professional and responsive
service.
Capitalize
on Need for Community Banks. The
current trend of consolidation in the banking industry has
led to the acquisition of all but one of the locally owned
and managed banks in the Roanoke area by large national
and regional banks headquartered outside of Roanoke. There
was a time not so long ago when Dominion Bank, Colonial
American National Bank, Mountain Trust Bank and Salem Bank
and Trust were all headquartered in the Roanoke Valley.
Now they have all been merged into larger out of the area
institutions. In 2004, almost 70% of the total deposits
were controlled by large financial institutions headquartered
outside of the area. Despite the market-share dominance
of larger super-regional and regional banks, total deposits
for these large banks actually fell from 1999 to 2004. The
deposit market share of small regional and local banks increased
during the period. We believe these numbers reflect the
desire of the residents of this area for a community bank
relationship, and that they will support our new local bank
as a result.
Focus
on Under-Serviced Market Sector. Although
size gives larger banks advantages in competing for business
from large corporations, including higher lending limits
and the ability to offer services in other areas of Virginia,
we believe that there is opportunity in the community banking
market in the Roanoke MSA and that we can successfully fill
this niche. We will not compete with large institutions
for the primary banking relationships of large corporations,
but will compete for the consumer business of their employees.
We will also focus on small-to-medium-size businesses and
their employees. This includes retail, service, wholesale
distribution, manufacturing, and health care businesses.
We intend to attract such businesses based on relationships
and contacts which the bank’s directors and management
have and based on superior personal service that is responsive
and accessible.
Entrepreneurial
Spirit.
We are motivated and proud that in the face of some gloomy
press reports of slow growth in the region, almost 60 directors
and organizers have quickly responded to this community
bank idea with capital commitments and energetic efforts
to complete its formation. It begins the process of returning
us to something like the time when almost all of our banks
were locally managed and deeply committed to the Valley’s
welfare.